Random Acts of Kindness

A few days ago I was in line at a Starbuck’s drive through. As I pulled up to the window to pay, the barista told me the car in front of me had covered my order. Though the generous driver and I didn’t exchange a single word, s/he delivered a very big message. One...

Use This Childhood Fav For Better Communication

Remember back in your childhood years when show and tell was an important part of life? You’d bring an object to school that was important to you, show it to your class and tell them what made it special. A similar approach can be useful when it comes to delivering...

He Said, She Said

Miscommunication between the sexes can make for a great romantic comedy. It’s also proven to sell an impressive number of books – think “Men are from Mars, Women are from Venus,” and “The Five Love Languages”. But at work and in the world, gender language differences...

What’s So Funny?

Humor comes in a wild variety including slapstick, highbrow wit, insider humor, outsider humor, and, of course, scatological humor. You may find yourself doubled over in laughter at a joke that your colleagues find unamusing or inappropriate. Alternatively, you may be...

How Your Words Impact Your Independence

As you celebrate our nation’s birthday, I invite you think about the way words are the building blocks of our government, culture, and communities. The Declaration of Independence, United States Constitution, Bill of Rights, Declaration of Sentiments and even Miranda...